woman nurse holding the hands of senior woman

Our values are true to the core and heart of the foundation on which we build relationships, both with the consumer population and our peers and staff. These values have an active influence on the way we do business; starting with how we treat each other, then reflected in the way we render care and services to our clients. The key to the success of the business is our core values.

We are persistent in our efforts to create better ways of doing what needs to be done. We build on our accomplishments in our personal and professional pursuits and strive to be the best by setting new standards in our industry. We demand more of ourselves than is required and expected as we endeavor to exceed the expectations in every aspect of our business operations.

The administrators strive to promote and demonstrate these values in all daily business operations and provision of services:

Patience – It is the ability to accept or tolerate a situation without being provoked, annoyed, angry, upset, or irritated, among others. The ability to be patient allows us to accept people as what they are. Caregivers with the capacity to be patient will function better in their everyday activities. Moreover, it allows them to be organized, a skill that is necessary to in their work.

Honesty – The very foundation of mutual trust and sincere communication. Being hones means being trustworthy, fair, and sincere in all that we do.

Empathy – The ability to be empathetic is a crucial part in our job. We do our best to understand other people’s perspectives, as well as what they are feeling. Being empathetic builds trusts. As a result, it helps calms anxiety and even improve health outcomes. Studies have shown that good medication adherence, decreased malpractice, fewer mistakes, and better patient satisfaction are all linked to being empathetic and compassionate.

Compassion – Having the capacity to appreciate what people think and feel, as well as being driven to alleviate the suffering of others is what being compassionate means. It is having the sense of shared suffering and showing special kindness to others.

Integrity – is a concept that includes consistency in actions, expectations, measures, methods, outcomes, principles, and values. Integrity means our actions are honest and trustworthy. In the case of medical providers, integrity may be considered as the connection between their medical ethics and professionalism.

Diversity – We recognize and understand the uniqueness and differences of every person in race, age, gender, ethnicity, sexual orientation, socio-economic status, physical abilities, religious beliefs, veteran status, political beliefs, or other ideologies. In healthcare it is important because it allows nurses and other healthcare professionals to provide better care for their patients because they are able to relate to them.

Responsibility – is a state or fact of having a duty to deal with something or of having control over someone; the state or fact of being accountable or to blame for something; or the opportunity or ability to act independently and make decisions without authorization.